After Hours Support Information

While we hope to always be your primary source for MLS Tech Support, we recognize there may be times when you need immediate assistance outside the NNRMLS office hours.  

Please refer to the information below for after-hours support: 

Paragon Agent Support

M-F, 4 am – 6 pm 

Sat 7 am – 1 pm, Sun 9 am – 1 pm


Instanet 24 Hour Support


SUPRA eKey and ActiveKEY Support 

Phone support / 7 Days a Week, 5 am to 7 pm 


(Enter Key Number and PIN when prompted or just press #)

Emergency Update Codes

KIM Voice: 888-968-4032


We look forward to helping you with your tech support needs.  NNRMLS support hours are Mon-Fri, 8 am – 5 pm, with Thurs hours from 9 am – 5 pm.  We can be reached at 775-823-8838, or support (at) nnrmls (dot) com. 



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